Voice is the New Click: Conversational AI Comes to Senior Care
Keyboards are great—until you’re wearing gloves, juggling medications, and fielding call-light alerts. Across industries, people are increasingly skipping keystrokes and simply talking to their technology. Senior care shouldn’t be the exception.
Traditional software interfaces—with nested menus, endless clicks, and steep learning curves—are becoming obsolete due to advances in conversational AI. Users no longer have patience for complicated, time-consuming interactions. Instead, intuitive, voice-driven experiences are paving the way toward faster, simpler workflows.
Consider the click fatigue clinicians already face: studies show staff can rack up nearly 4,000 clicks in a single 10-hour shift, and even routine tasks like checking a resident's chart for isolation protocols might involve dozens of clicks and multiple screen changes.
These aren’t complex tasks—they should be as simple as asking a clear question and receiving an immediate answer.
Meet DOV
DOV feels like the seasoned coworker who always knows the chart—but she’s actually a real-time AI assistant. Start talking, and DOV talks back in a natural conversational rhythm. Request information, and hear it spoken aloud while simultaneously displayed on-screen. Need clarification? DOV follows up, asking, “Did you mean the quarterly fire drill or the monthly extinguisher check?” Imagine a new or temp nurse encountering an unfamiliar situation—DOV smoothly guides them through a fall-response protocol step-by-step, clearly reading instructions aloud and displaying detailed notes. No menus, no typing through latex gloves, no frustrating screen navigation.
“Voice interaction is a game-changer for our busy staff!” — Director of Nursing, BrightSource Early-Access Client
Why Voice Changes the Game
Hands-Free Productivity – Ideal for infection-control zones, medication passes, or any scenario where typing slows down care.
Zero Learning Curve – If you can ask a question, you can use DOV. New hires can confidently start using it from Day One.
Two-Way Collaboration – DOV doesn't merely execute commands; she clarifies requests, suggests next steps, and vocalizes responses, creating an authentic dialogue that mirrors peer-to-peer guidance.
Built-In Accessibility – Supports staff who type slowly, have limited dexterity, or primarily use mobile devices.
Voice interaction goes beyond convenience. It lowers cognitive load, provides answers faster, and frees staff to focus more on resident care. In a landscape marked by staffing shortages, reclaiming even a few minutes per shift significantly reduces strain on teams.
Where DOV Lives
DOV is currently active for early-access users in tools that long-term care leaders depend on daily:
BrightSource – Just ask, “When was our last fire drill?” or “Open the 24-hour care plan template,” and DOV immediately provides what you need.
Lumberjack – No more scrolling through lengthy referrals. Simply say, “Show psychotropic medications for Mr. Kim,” or “What isolation precautions apply?” and DOV instantly delivers answers.
DOV is live for members of our Early Access Program, and space is limited as we refine the experience. Let your team’s voices carry the workload—freeing their hands for what matters most: exceptional care.