For most long-term care (LTC) leaders, admissions is a constant balancing act. Admissions isn’t just about filling beds safely — it’s also one of the most powerful, yet overlooked, levers for growth and sustainability.

If you lead in LTC, you already know the tension: staff want to give residents more attention, but every minute counts against competing priorities. The key isn’t asking staff to work harder; it’s making their work smarter.

If you’re an Admissions Coordinator, you know that first impressions matter. Every referral you accept is more than paperwork—it’s the start of a family’s trust in your facility. A smooth, consistent admissions process earns confidence, while a bumpy one creates stress for families, staff, and leadership alike.

Did You Know Your Long Term Care Team Could Reclaim Hours in Your Referral Process?

One early adopter shared that they’re estimating a 4-resident-per-month increase in census driven by Lumberjack. With their average length of stay at 16 days, and factoring in anticipated workflow changes, they’re projecting a potential $10 million annual impact across their 17 sites.

If you’re a Director of Nursing, you know the tightrope all too well: maintain census, but never at the expense of safety. Every referral feels like a balancing act—pressure from leadership to fill beds, pressure from staff to avoid unsafe admissions, and pressure from hospitals to respond now.

Empty beds aren’t always a demand problem. Often, it’s the time-consuming referral process that holds teams back. In many facilities, each new packet demands nearly an hour of careful review. That’s time your staff doesn’t have, and your census can’t afford to lose.

In our latest blog, we explore how DOVAXIS’s Lumberjack can reclaim hours of staff time, reduce risk, and help your team move faster without cutting corners. Say goodbye to bottlenecks and hello to confident, care-aligned admissions.

Imagine a surveyor asks your CNA about vulnerable-adult reporting procedures. Instead of hesitation or guesswork, your CNA confidently recalls the exact steps—because last week, your dashboard identified a spike in related questions. Spotting this trend, you provided a quick refresher training. No panic, just clear proof your training works.

“The hand-offs used to burn half my shift. With Lumberjack, I can clear a referral and spend more time ensuring a great admission experience for our residents and families.” — Clinical Liaison, Lumberjack Early Preview Client

From Hours to Minutes: The Lumberjack Difference

“Lumberjack easily saves us 45–60 minutes on every referral. That’s an entire resident bath, a wound dressing change, or several call light responses reclaimed.” —Early Access Admissions Coordinator, Twin Cities, MN

When a simple policy update triggers a facility-wide search, it's more than an inconvenience—it quietly chips away at your team's morale and energy. In fast-paced healthcare environments, communication gaps during change management do more than slow things down; they directly contribute to staff burnout, turning routine tasks into frustrating interruptions.

Voice is the New Click: Conversational AI Comes to Senior Care

Keyboards are great—until you’re wearing gloves, juggling medications, and fielding call-light alerts. Across industries, people are increasingly skipping keystrokes and simply talking to their technology. Senior care shouldn’t be the exception.

In nursing homes and assisted living facilities, leadership often finds itself stretched thin, balancing immediate patient care demands, regulatory compliance tasks, staffing shortages, and administrative responsibilities. While quality onboarding and staff training programs are essential to building skilled and confident teams, they frequently become secondary priorities due to these pressing time constraints and limited resources.

Many leaders hesitate to abandon paper processes because they feel familiar and safe. Staff are accustomed to grabbing a physical form, filling it out by hand, and moving on. But what if you didn’t have to change your familiar processes to achieve better outcomes? What if your existing forms could simply become smarter and easier to manage?

When we say "Responsible AI," we're focused on more than mere compliance—we're committed to ethical, transparent AI that strengthens, rather than replaces, human connection in care settings. 

Long-term care operates in a constantly shifting regulatory landscape, making compliance a never-ending challenge. Maintaining policies, frequent regulation changes, and manual tracking create one of the biggest administrative burdens for facilities. Keeping everything up to date, ensuring staff are informed, and avoiding regulatory citations can feel overwhelming—but it doesn’t have to be. Relief is here.

In senior care, timely access to accurate information is critical. Real-time data tracking and analysis empower organizations to maintain efficient workflows and avoid regulatory setbacks. That’s where BrightSource comes in.

Long-term care facilities are built around compassion and care, but the sheer volume of administrative tasks can often overshadow the mission. From compliance requirements to operational workflows, staff often spend countless hours searching for information, navigating outdated systems, and manually inputting data.

[Audio/Video Option] Referral decisions play a pivotal role in managing Long Term Care (LTC) facilities, influencing patient outcomes, facility reputation, and financial performance. When referrals align with your facility’s strengths and residents’ needs, the results can be transformative.

[Audio/Video Option] In long-term care facilities, timely and accurate decision-making is critical to delivering high-quality care and ensuring operational success. From resource allocation to compliance, the ability to make well-informed decisions has far-reaching impacts.

Effective communication is the foundation of efficient and safe operations in long-term care facilities. But with diverse staff and residents, language differences can complicate workflows and slow down decision-making. That’s where BrightSource comes in—with Multilingual Communication, your team can engage with content and get answers in their preferred language, regardless of the language of the original source material.